Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

Am I eligible for a Refund / Return? To be eligible for a return, your item must be lightly used, or unused in the original packaging. If you no longer have access to the original packaging, any other form of packaging will be okay. Please contact our support team with a video or picture for us to inspect the condition of the item.

My order arrived in a faulty condition, what do I do? To ensure a smooth return, please inform us within 30 DAYS of receiving your order with proof that the item is faulty. Please contact our support team with a video or picture. We will either reship the item to you free of charge, or refund you in full.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@breathemist.com.

Please make sure to include the following information:

• Your name
• Order number
• Proof of purchase
• Video or photo of the faulty product
• Delivery address
• Contact phone number

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.